The Pro Wallet was released in May 2022 and is the most feature-rich XEP wallet. It supports the native XEP coins running on the Electra Protocol blockchain. Transactions between a XEP desktop wallet (Pro Wallet or Qt Wallet) and another XEP desktop wallet are almost realtime, as both have direct access to the blockchain.

Both desktop wallets for Electra Protocol (Pro Wallet and Qt Wallet) use the same core code of Electra Protocol. However, the Pro Wallet comes with additional functionality and a better user interface. That's why it is suggested to use the Pro Wallet instead of the Qt Wallet. You cannot have both running at the same time, but run either one of the both, since they share the same data.

You do not have to remove your classic Qt Wallet, both wallets can coexist. Both wallet can NOT run in parallel on same time on a same device, as they are sharing the same database and blockchain variables.

When starting the Pro Wallet you have to set a new password. The new application password is different than the password of your wallet (wallet.dat). This new password is to ensure the security of the communication between the UI interface and the core daemon.

As both wallet use the same database, the wallets you have already will be automatically displayed in the XEP-Pro wallet. In case of new installation, you can create a new wallet or import a backup, from the settings menu.

XEP-Pro wallet is a Desktop interface available for Windows, MacOS and Linux only.

If you are running the XEP-Qt wallet, exit it first. Download the Pro Wallet installer and run it.

Users of an Apple/Mac computer need to perform extra steps when installing the wallet software, see: enabling XEP Pro Wallet.

It is highly suggested to backup your wallet so that you can recover your wallet in case your computer fails or gets lost. To backup your wallet perform these steps: 1) Open the XEP Desktop Wallet and click "File" > "Backup Wallet". 2) Save the file under any name, such as "wallet.dat". 3) Copy the file to another device, such as USB drive. The saved wallet file can only be restored with the appropriate password you set when you created it originally. You only need to perform a backup once.

When users keep their XEP Desktop Wallet unlocked ("Settings" > "Unlock Wallet") they support the networking being available online. As a reward for doing so, users get staking rewards. Sometimes however, you see orphan blocks or immature stakes. This happens when your computer does not have the correct time/date which matches your geographical location. Any change will be detected by the wallet and may corrupt your current blockchain which you will have to download a new copy of the blockchain.

1) You need to have the XEP Core Wallet downloaded, installed, and ran at least once. 2) Go to your XEP folder (Windows: C:/Users/YOUR_USER_NAME/AppData/Roaming/XEP - Mac: ~/Library/Application Support/XEP - Linux: ~/.xep). 3) Inside the XEP folder, you will have the wallet folder that needs to be replaced with your backup copy. 4) Make sure XEP Core Wallet is fully closed, then replace the wallet’s folder. If you have another wallet with coins you want to use, you can merge the two folders. 5) Restart the XEP Core Wallet and allow a full sync to occur to see any coins you had in the previous wallet. Please be aware that a full sync can possibly take a considerable amount of time.

Open the XEP Wallet and take a look in "Help" > "About XEP Core".

1) Close the existing wallet application. 2) Go to www.electraprotocol.com/wallets/ 3) Download, install and start the wallet.

If your wallet is still syncing, wait until the sync is finished. If the problem still remains, the most common fix is downloading a new copy of the blockchain. Again, this may take a considerable amount of time to fully sync with the current wallet; however, these steps will fix your issue.

Possible causes include: 1) An unstable Internet connection or no connection at all. or 2) Local memory drive is full. If the problem remains, please see this document.